Privacy Policy

Effective Date: January 6, 2025

At PortalExam, accessible from www.portalexam.com, we value and respect your privacy. This Privacy Policy outlines the types of personal information that are collected and recorded by PortalExam and how we use it.

Information We Collect

We collect two types of information from our users: personal information and non-personal information.

Personal Information:

This is information that can identify you personally, including, but not limited to:

Name

Email Address

Contact Information

User Login Credentials (username and password)

Payment Information (if applicable)

Any other details you provide directly on our website (such as during registration, filling out forms, or contacting us).

Non-Personal Information:

This includes data that cannot be used to personally identify you. Non-personal information includes:

Browser type and version

IP address

Referring/exit pages

Date and time of visits

Device and operating system information

Pages you visited on our site

Clickstream data

How We Use Your Information

The information we collect is used for various purposes, including:

To provide, operate, and maintain the PortalExam website

To process transactions (if applicable) and provide customer support

To improve, personalise, and enhance user experience

To communicate with you, including sending emails regarding account-related matters, updates, and promotional content (only if you opt in).

To monitor and analyse usage patterns and improve site performance

To comply with legal obligations or resolve disputes

Cookies and Tracking Technologies

PortalExam uses cookies and similar tracking technologies to track activity on our website. Cookies are small files stored on your device that help enhance your browsing experience. They enable us to:

Remember your preferences.

Analyse website traffic

Improve the website functionality

You can control the use of cookies through your browser settings. If you disable cookies, some features of the website may not work properly.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless otherwise required by law. After that period, your data will be deleted or anonymized.

Data Security

We take appropriate measures to protect the security of your personal information, including encryption, secure servers, and firewalls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Sharing Your Information

PortalExam does not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your data with trusted third-party service providers who help us operate the website, process payments, or provide other services. These providers are required to use your data only for the specific purposes we have outlined.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access, correct, or delete your personal data

The right to object to or restrict the processing of your data

The right to withdraw consent at any time (where applicable)

The right to data portability

To exercise any of these rights, please contact us using the information provided at the end of this privacy policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by PortalExam. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

PortalExam does not knowingly collect personal information from individuals under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information from our records.

Changes to This Privacy Policy

PortalExam may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

Email: support@portalexam.com
Address: Office level 5, Office 3, ASTP Tower, Punjab

By using our website, you agree to this privacy policy and consent to the collection and use of your information as described herein.